Shipping Policy

Last Updated: May 12, 2025

Heaven Auto Spot LLC is committed to delivering your automotive parts promptly and efficiently. This Shipping Policy outlines our shipping procedures, costs, and delivery timelines for orders placed on www.heavenautospot.com.

1. Shipping Destinations

We ship from our facility in Clayton, Missouri, to customers worldwide. Whether you’re in the United States or another country, we strive to ensure your order reaches you in a timely manner.

2. Shipping Methods and Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. Available shipping methods will be displayed at checkout. We partner with trusted carriers such as USPS, FedEx, UPS, and international couriers to provide reliable delivery options.

Domestic Shipping (USA): Standard shipping typically takes 3-7 business days. Expedited options are available.
International Shipping: Delivery times vary by destination, typically ranging from 7-21 business days. Additional customs fees or duties may apply, which are the responsibility of the customer.

3. Order Processing

Orders are processed within 1-2 business days after payment confirmation. Orders placed after 12:00 PM CST or on weekends/holidays will be processed the next business day.

4. Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to monitor your package’s progress on the carrier’s website.

5. Customs, Duties, and Taxes

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in the product or shipping cost and must be paid by the recipient upon delivery.

6. Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact us within 7 days of the expected delivery date at [email protected] or +1 8284402868. We will work with the carrier to resolve the issue and provide a replacement or refund as needed.

7. Contact Us

If you have any questions about our Shipping Policy, please contact us at:

Heaven Auto Spot LLC
7733 Forsyth Blvd, Clayton, MO 63105
Email: [email protected]
Phone: +1 8284402868